Frequently Asked Questions
Everything you need to know about shopping with Nexcare fashion.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit, as sizing can vary between different styles.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for your convenience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited 2-day and overnight shipping options at checkout if you need your fashion pieces sooner.
Are your materials sustainably sourced?
At Nexcare, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we partner exclusively with factories that meet fair labor standards.
Can I track my package after it ships?
Yes, once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.